Ability Ops | monday.com Partner for Healthcare & Government | North America Partner of the Year

The monday.com partnerfor teams that can'tafford to get it wrong.

Ability Ops is monday.com's North America Partner of the Year — specializing in HIPAA-compliant workflow solutions for healthcare, government, and regulated industries.

288%
Average ROI users see after moving to monday.com
Source: Forrester Research
10k+
Project Hours Delivered
200+
Clients Served
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Ability Ops team at work
Advanced Delivery Partner Platinum Partner
Certified Work Management Work Management CRM monday CRM dev monday dev service monday service
Who we work with

Specialized monday.com solutions
for regulated industries.

We don't do generic implementations. Every build is shaped around the real, high-stakes workflows your team runs — the kind that require HIPAA compliance, audit trails, and zero room for error.

Healthcare

Healthcare Organizations

Losing patients between referral and first appointment? We build HIPAA-compliant intake CRMs and EHR-connected workflows that plug the gap before revenue walks out the door.

Healthcare Intake CRM →
monday.com healthcareHIPAA compliantEHR integrationpatient intake
Government & SLED

Government & SLED Agencies

Managing FOIA requests in spreadsheets is a compliance liability. We automate the entire lifecycle — intake, routing, tracking, and secure fulfillment — on monday.com.

FOIA Solution →
monday.com governmentFOIA automationSLED workflows
SMB & Enterprise

Growing Businesses

Growing fast but running on duct tape? We replace the patchwork of tools and manual handoffs with a single, scalable monday.com system your team will actually adopt every day.

Consulting Services →
monday.com consultantworkflow automationmonday.com CRM
Existing monday.com Users

Already on monday.com?

Already paying for monday.com but not seeing the ROI? We audit what's broken, rebuild what matters, and optimize the rest — in weeks, not quarters.

Schedule a Consultation →
monday.com optimizationmonday.com audit
Packaged Solutions

Pre-built for your industry.
Configured for your team.

Not templates — real, deployable monday.com systems built from hundreds of hours inside your industry. Live in days, not months. No IT department required.

Most Popular · Top-rated on monday.com Marketplace

Healthcare Intake CRM for monday.com

Stop losing patients between referral and first appointment. Our HIPAA-compliant CRM tracks every prospect, automates follow-ups, and hands off cleanly to your EHR — so nothing falls through the cracks.

  • Track every patient from referral through authorization to first appointment
  • HIPAA-compliant by default — BAA-ready with audit trails built in
  • Live dashboards: conversion rate, team workload, referral sources
  • Direct EHR sync — Epic, Cerner, Healthie, Athenahealth & more
Explore the Healthcare CRM →
Patient Pipeline
Intake
Auth
Review
Active
↑ Conv.
Conversion
↓ Time
Onboard
HIPAA
Compliant
Healthcare

Medical Office Solution

Replace the chaos of disconnected systems with one monday.com workspace for scheduling, clinical documentation, insurance authorization, and billing — start to finish.

  • Appointments, documentation & billing in one workspace
  • Insurance authorization tracking & automation
  • Clinical note templates by specialty & provider
See the Full Solution →
Government & SLED

FOIA Request Management

Ditch the spreadsheets. Our monday.com FOIA solution automates request intake, routing, and fulfillment so your agency stays compliant without drowning in manual work.

  • Full request lifecycle — intake to close, zero gaps
  • Built-in compliance controls & audit-ready records
  • Secure requester communication & task routing
See the Full Solution →
How it works

From first call to full deployment
in under four weeks.

You bring the goals. We bring the blueprint, the monday.com expertise, and the support that stays long after launch. No internal IT team or technical background required.

01

Free Discovery Call

A focused conversation to understand your workflows, surface key pain points, and lay the groundwork for a preliminary scope — before any configuration begins.

02

Solution Blueprint

We design your entire monday.com environment from scratch — architecture, automations, integrations — built around how your team actually operates.

03

Build & Launch

We configure, connect, and test everything. Most solutions go live in days. You review before anything touches production.

04

Train & Grow

Live team training, full documentation, and a dedicated point of contact. We don't disappear after launch — we grow with you.

Credentials

Certified across the monday.com product suite.

Every credential our team holds reflects real expertise.

monday.com product Customer Success Certified Advanced Workflows Outbound Sales Certified Inbound Sales Certified Partner Admin monday.com certified Developer Certified Specialist Partner monday.com certification monday.com certification monday.com certification
EHR & Platform Integrations

Your EHR. Connected to monday.com.
Securely and automatically.

Our HIPAA-compliant API bridges your EHR and monday.com — no manual exports, no duplicate entry, no security gaps. Patient data flows where it needs to, in real time.

Cerner

Enterprise EHR & clinical data platform

Salesforce

CRM & health cloud integration

Athenahealth

Cloud-based EHR for private practices

CureMD

Specialty EHR & practice management

Social Proof

Trusted by 200+ teams.

Healthcare, government, and regulated industries across North America.

Common Questions

Everything you need to know about
working with a monday.com partner.

What is a monday.com Platinum Partner?

A monday.com Platinum Partner is a certified expert recognized by monday.com for advanced implementation skills and customer success. Ability Ops is a Platinum Partner and was named monday.com's North America Partner of the Year — the highest partner recognition in the region.

Is monday.com HIPAA compliant for healthcare?

Yes — when configured correctly. monday.com supports HIPAA compliance through a BAA and proper workflow controls. Ability Ops specializes in building HIPAA-compliant monday.com environments complete with audit trails, access controls, and secure data handling.

Can monday.com integrate with our EHR system?

Absolutely. Ability Ops builds direct HIPAA-compliant API integrations between monday.com and Epic, Cerner, Healthie, Athenahealth, ModMed, and CureMD — so patient data flows securely without manual entry.

How long does a monday.com implementation take?

Most packaged solutions go live within 2–4 weeks. Custom enterprise builds typically take 4–8 weeks depending on complexity and integrations. Every project includes a clear timeline and milestone review before anything goes live.

Do you work with government and SLED agencies?

Yes. Ability Ops builds monday.com solutions for state, local, and education agencies — including FOIA request management, compliance tracking, and secure task automation tailored to public sector procurement requirements.

We already use monday.com. Can Ability Ops help?

Yes — this is one of our most common engagements. We audit your entire workspace, identify what's broken, and rebuild or optimize everything to match how your team actually works. Most clients see immediate improvement within the first week.

Tyler Manee, President of Ability Ops
President, Ability Ops
About Ability Ops
monday.com's North America Partner of the Year
Platinum Partner · AI Champions · HIPAA-Compliant

Ability Ops was founded on a simple belief: the best workflow solutions come from people who've actually done the work. Our team combines backgrounds in healthcare operations, government contracting, and enterprise technology — which is why we build differently than most partners.

We start with the operational reality: how leadership thinks, how frontline teams actually work, and where the two break down. Then we build monday.com systems that both can sustain. We teach as we build. We design for independence. We measure success by how quickly clients no longer need us.

Recognitions
🏆 Most Valuable Partner (MVP) Award — 2023
🏆 2× MVP & Top Selling monday.com Solution — 2024
🏆 North America Partner of the Year — 2025
Ability Ops on LinkedIn Meet the Full Team →
Resources

Insights from the field.

The latest blog posts and guides from the Ability Ops team.

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Free · No commitment · 30 minutes

See exactly what we'd
build for your team.

Book a free monday.com discovery call and walk away with a clear picture of what a better implementation looks like — and what it costs.

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No sales pitch Custom to your industry Most teams live in under 4 weeks 288% average ROI — Forrester
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