monday.com's 2025 North America Partner of the Year

Your work is complex.
Your systems shouldn't be.

Award-winning monday.com implementations from an expert team that brings your people, processes, and data together. Built for healthcare, government, and teams doing essential work.

Built on monday.com by Ability Ops
Ability Ops Healthcare Intake CRM built on monday.com, showing the patient intake pipeline
Workflow status
Request receivedIn reviewApprovedComplete
✓
HIPAA-compliant setupBAA, permissions, audit trail
monday.com Platinum Partner
2025 Partner of the Yearmonday.com, North America
Discovery callBlueprintBuild and launchTrain and grow
400+clients served
15k+project hours delivered
3-8 wksgeneral project range, by scope

Customer story · Healthcare

How Axis for Autism transformed its operations with Ability Ops.

Andrea Stevens, Chief Strategy Officer at Axis for Autism, an Arizona-based autism healthcare organization, explains how monday.com streamlined workflows, improved visibility, and made processes more efficient, so their teams spend less time managing work and more time on the people they serve.

Healthcare workflows we build on monday.com, connected to your EHR.

We are known for complex integrations and workflows: the builds that go beyond a standard monday.com setup, with custom development done in-house.

Patient intakeReferral managementPrior authorization trackingBenefits verificationSchedulingBilling and revenue cycleClinical documentationHIPAA compliance trackingFOIA and public records

monday.com integrations and migrations: Salesforce, HubSpot, Epic, Cerner, athenahealth, Healthie, NetSmart, ModMed, CureMD, AdvancedMD, DrChrono, MatrixCare, Practice Fusion, and more. See all integrations or all consulting services.

For current monday.com customers

Already on monday.com? We configure it around your work.

You don't need a new platform. You need the one you have set up properly. We audit, rebuild, extend, and train, whether your account is a few months old or a previous implementer left it unfinished.

  • Workspace auditWe review your account, find what is broken or underbuilt, and give you a clear plan.
  • Custom configurationBoards, automations, dashboards, and permissions rebuilt around how your team works.
  • Integrations and custom developmentConnections to the other systems you run, data migrations, and custom software, for the work native features can't handle.
  • Data migrationRecords moved from spreadsheets and legacy systems into monday.com, history intact.
  • Training and adoptionLive training and documentation so your team runs the system without us.
  • AI and automationmonday.com AI and automations set up where they remove real manual work.

How a monday.com implementation works, from first call to launch.

You bring the goals. We bring the blueprint, the monday.com expertise, and the support that stays long after launch. No internal IT team or technical background required.

01

Discovery call

Free, 30 minutes. We learn your workflows and outline a scope.

02

Blueprint

We design the boards, automations, and integrations around how your team works.

03

Build & launch

We configure, connect, and test. You review before anything goes live.

04

Train & grow

Live training, documentation, and a dedicated contact after launch.

Every project is different, so timelines vary with scope. As a general guide, projects can range from around 3-4 weeks to 6-8 weeks for complex builds and integrations. You'll get an estimate for your project on your discovery call. Read how long a monday.com implementation takes.

Certified Services Partner · Claude Partner Network

AI and automation, where they add value.

Ability Ops is a Certified Services Partner in the Claude Partner Network, and our team includes a monday.com AI Champion. We build with monday.com AI and Claude for healthcare, government, and regulated teams, configured for compliance and with your people in charge.

See our AI solutions
Claude Partner Network, Certified Services Partner badge

What clients say about working with our monday.com consultants.

"AbilityOps is fantastic… They're really the best of the best."
Legal services firm
"This is what we've been desperately needing."
Healthcare pharmacy
"This is light years easier to use."
Professional services firm
"We're dealing in 1980s technology right now, and we are taking an enormous leap forward."
Property management company
"These are just things that I've wanted to do for years, but never have the time."
Home health provider
"Thank you so much, this has been great… I'm very excited for the team to be on [monday.com]."
Professional services firm

monday.com's North America Partner of the Year.

monday.com chose Ability Ops as its 2025 North America Partner of the Year. We are also a Platinum Partner and Advanced Delivery Partner, certified across work management, CRM, dev, and service.

monday.com Platinum Partner monday.com Advanced Delivery Partner
Ability Ops on stage receiving the NAM Partner of the Year 2025 award from monday.com

monday.com implementation questions, answered.

What is Ability Ops?

Ability Ops is a monday.com consulting and implementation partner based in Frederick, Maryland. It is a monday.com Platinum Partner and Advanced Delivery Partner, and was named monday.com's 2025 North America Partner of the Year. It is also a Certified Services Partner in the Claude Partner Network. Its US-based team has served more than 400 clients and specializes in HIPAA-compliant builds for healthcare organizations and FOIA request systems for government agencies. Consulting rates are published and range from $150 to $250 an hour. Meet the Ability Ops team.

Can monday.com be used as a healthcare CRM for patient intake?

Yes. Ability Ops builds a HIPAA-compliant patient intake CRM on monday.com that tracks each patient from referral through insurance authorization to first appointment, with automated follow-ups and EHR integration. See the Healthcare Intake CRM.

Is monday.com HIPAA compliant?

Yes, when configured correctly. That means the Enterprise plan, a signed BAA, and the right access controls. We set this up as a standard part of healthcare projects. Read our guide to monday.com HIPAA compliance.

Can monday.com integrate with Epic, Cerner, or athenahealth?

In most cases. We build integrations between monday.com and EHR systems including Epic, Cerner, Healthie, athenahealth, NetSmart, and ModMed, and confirm what's possible for your setup during scoping. See our EHR and platform integrations.

How long does a monday.com implementation take?

It depends on scope, and every project is different. As a general guide, projects can range from around 3-4 weeks to 6-8 weeks for complex builds, such as those with custom integrations or multiple teams. We give you an estimate after your discovery call. Read how long a monday.com implementation takes and five ways to make it faster.

How much does monday.com consulting cost?

Ability Ops publishes its rates. Training and documentation is $150 an hour with a 10-hour minimum. Configuration consulting, which covers boards, automations, AI setup, dashboards, permissions, and native integrations, is $200 an hour with a 15-hour minimum. Custom development, which covers integrations, data migrations, and custom software built around monday.com, is $250 an hour with a 25-hour minimum. Every project is scoped before work begins. See full services and pricing.

We already use monday.com. Can you help?

Yes. It's one of our most common engagements, including workspaces a previous implementer left unfinished. We audit what you have, fix what's broken, and train your team. See our optimization services.

See what we'd build for your team.

A free 30-minute call. You leave with a clear picture of the system, the timeline, and the cost.

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