Medical Office Solution
A monday.com-based EHR to manage patient care, insurance authorization, scheduling, clinical documentation, and billing.
Ability Ops was approached to build a robust EHR system for medical practices with data visualization, customizable workflows, and time-saving automation – built on a scalable and HIPAA-compliant platform. Ideal for small- and mid-sized practices such as family practice, physical therapy, urology, and O&P.
The simple and auditable workflow tracks the entire care cycle from demographics collection, scheduling, evaluation, and insurance authorization through provision of care and billing. The tool supports client retention and generation with follow-up calls, referral tracking, marketing, and practice analytics.
Key Features
- Clinical documentation + note templates
- Managerial dashboard + practice insights
- Appointment scheduling by provider, location, discipline
- Order tracking, inventory management
- Insurance authorization + billing automation
Services
- Customize the solution to your practice
- Integrate any external software ie: billing
- Group and individual training and onboarding
- Migration of existing/historical patient data
- HIPAA Compliance and SSO setup
Patients + Prescriptions
At the core of healthcare operations is the efficient collection of patient information, including demographics, contact details, and insurance coverage. To streamline this process, patients receive a shareable, fillable form via email, allowing them to provide the necessary information before their appointment. This information is stored in the Patients + Demographics board.
Appointments + Calendars
Scheduling is one of the most crucial parts of providing patient care, so a visual, filterable calendar has been created and linked to the appointments board. When a patient needs an appointment, you can filter the calendar to see available times by practitioner or office location. Link the appointment to the patient’s existing prescription and they’re all set.
Billing + Invoicing
The billing system is crucial for managing payments, separating them into insurance and patient portions while tracking each transaction. This comprehensive tracking helps prevent delays and ensures accuracy in financial records. Once full payment is received, the case can advance seamlessly to the delivery and provision of care to the patient.