The highest-tier monday.com partner
in North America.
Ability Ops holds Platinum Partner status, Advanced Delivery Partner certification, and the monday.com North America Partner of the Year award — the three highest recognitions in the partner program. Here's what that means for your team, and why it matters.
A monday.com Platinum Partner is the highest tier of certified implementation partner in the monday.com partner program. It's awarded to partners who demonstrate advanced expertise, consistent customer success, and the ability to handle complex builds. Ability Ops is a Platinum Partner, holds Advanced Delivery Partner status, and was named monday.com's North America Partner of the Year — the highest recognition in the region.
Not all monday.com partners
are the same tier.
The monday.com partner program has distinct tiers based on expertise, certification, and customer outcomes. The difference matters when your project is complex, regulated, or can't afford to fail.
Channel Partner
Resells monday.com licenses. Basic onboarding support. Limited certification requirements and no advanced delivery recognition.
Silver / Gold Partner
Certified implementation capability. Handles standard builds and common integrations. Good for straightforward implementations without complex compliance requirements.
Platinum + Advanced Delivery
Highest certified expertise. Handles the most complex builds — multi-system integrations, HIPAA compliance, custom development, enterprise architecture. Plus: North America Partner of the Year.
Six real advantages of working
with a Platinum Partner.
Partner tier isn't a vanity metric. It determines what a team can actually build, how fast they can build it, and what they have access to inside the monday.com ecosystem.
Complex builds, handled
Platinum status unlocks the most technically demanding implementations — multi-board architectures, cross-product builds, custom API development, and enterprise-scale deployments.
Better licensing rates
As a Platinum Partner, Ability Ops can often provide monday.com licensing at better rates than purchasing directly. Ask us about licensing on your discovery call.
Direct monday.com access
Platinum Partners have direct relationships with monday.com's product and engineering teams. When something unusual comes up on your build, we have a path to get it resolved fast.
HIPAA and compliance expertise
Advanced Delivery Partner status recognizes expertise in regulated environments. Every healthcare and government implementation we deliver includes HIPAA configuration and audit trail setup as standard.
Proven implementation process
200+ implementations refined into a process that consistently delivers on time. Partner of the Year recognition is based on customer outcomes — not just revenue.
monday.com marketplace listing
Ability Ops is listed in the official monday.com partner marketplace — the directory monday.com directs customers to when they need a certified expert for their industry or use case.
Every team. Every workflow.
One platform.
monday.com is a platform, not a product. What Ability Ops builds on it depends entirely on your team's workflows — here's a sample of what we've built across industries and functions.
Healthcare
- HIPAA-compliant patient intake CRMs
- EHR integrations (Epic, Cerner, Healthie)
- Insurance authorization tracking
- Clinical documentation workflows
Government & SLED
- FOIA request management
- Compliance and audit workflows
- Public records request tracking
- Inter-department coordination
Operations
- Process automation and routing
- Benefits verification workflows
- Prior authorization tracking
- Order and fulfillment management
Finance
- Billing and invoicing automation
- Budget creation and tracking
- Finance platform integrations
- Revenue cycle oversight
Professional Services
- Referral tracking and management
- Client onboarding workflows
- Patient support pipelines
- Partner relationship management
IT & Ticketing
- Centralized request management
- Service desk automation
- Priority and SLA tracking
- Digital health solution tracking
Human Resources
- Recruiting pipelines and ATS
- New employee onboarding
- Staffing and resource allocation
- Performance tracking
Integrations
- Salesforce bidirectional sync
- ERP and billing system connections
- Custom REST API development
- Data warehouse pipelines
monday.com works better
with the right add-ons.
Through our solution partners, we extend monday.com with purpose-built tools for calling, healthcare automation, and time tracking — all integrated seamlessly into your workspace.
Kixie — Calling & SMS
Adds powerful calling and SMS directly inside monday.com. Auto-log calls, trigger automations from call outcomes, and keep your team's communication fully connected to your CRM and workflows.
Learn about Kixie →
Keragon — Healthcare Automation
HIPAA-compliant workflow automation purpose-built for healthcare. Connects monday.com to EHRs, patient portals, and clinical systems without writing a line of code.
Learn about Keragon →
Tracket — Time Tracking
Precise time tracking built natively for monday.com. Track hours against tasks, projects, and clients without switching tools. Ideal for service teams billing by the hour.
Learn about Tracket →Verified in the monday.com
partner marketplace.
Ability Ops is officially listed in the monday.com partner directory — the resource monday.com uses to connect customers with certified implementation experts.
Find Ability Ops in the
official partner directory.
Our partner listing on monday.com's marketplace includes our full solution catalog, certifications, customer reviews, and direct contact details. Monday.com directs customers to this directory when they need a certified expert for healthcare, government, or regulated industry builds.
What people ask about the
monday.com partnership.
Work with monday.com's top
North American partner.
Book a free 30-minute discovery call. We'll map your workflows, scope the project, and tell you exactly what we'd build — before you spend a dollar.
