monday.com Platinum Partner and 2025 North America Partner of the Year.
Ability Ops holds Platinum Partner status, Advanced Delivery Partner certification, and the monday.com North America Partner of the Year award. Here is what that means for your team.
What the partnership means for you.
Complex builds, handled
Multi-board architectures, cross-product builds, custom API development, and enterprise-scale deployments.
monday.com licensing
We can provide monday.com licensing alongside any engagement.
A direct line to monday.com
Relationships with monday.com's product and partner teams help us resolve unusual issues faster.
HIPAA and compliance expertise
Healthcare and government implementations include compliance configuration and audit trail setup as standard.
HIPAA guide →A proven process
Hundreds of implementations refined into a process built around scoping first.
How we work →Certified across four products
monday work management, monday CRM, monday dev, and monday service.
What we build on monday.com.
Healthcare
HIPAA-compliant patient intake CRMs, EHR integrations, authorization tracking, and clinical documentation workflows.
Healthcare Intake CRM →Government and SLED
FOIA request management, compliance and audit workflows, and inter-department coordination.
FOIA Request Management →Operations
Process automation, benefits verification, prior authorization tracking, and order management.
Finance
Billing and invoicing tracking, budgets, and revenue cycle oversight.
IT and service
Centralized request management, service desk automation, and SLA tracking.
Integrations
Salesforce sync, ERP and billing connections, and custom REST API development.
Integrations →Solution partners that extend monday.com.
Aircall
Cloud calling connected to monday.com, with calls logged against the right record.
Keragon
HIPAA-compliant workflow automation that connects monday.com to EHRs and clinical systems.
Tracket
Time tracking built for monday.com, for teams that bill by the hour.
Questions, answered.
What is a monday.com Platinum Partner?
A monday.com Platinum Partner is a certified implementation partner recognized by monday.com for advanced expertise and customer success. Ability Ops is a Platinum Partner, holds Advanced Delivery Partner status for complex implementations, and was named monday.com's North America Partner of the Year for 2025.
What is an Advanced Delivery Partner?
A monday.com designation for partners with proven expertise in complex, large-scale implementations, including enterprise builds, multi-system integrations, and custom development.
What does Partner of the Year mean?
It is an annual award presented by monday.com at its Partner Summit. Ability Ops received the North America award for 2025.
Why not go directly to monday.com?
monday.com handles licensing and standard onboarding. Partners handle the deeper implementation work: custom workflows, HIPAA configuration, EHR integrations, data migration, and ongoing optimization.
Can Ability Ops provide monday.com licenses?
Yes. As a Platinum Partner, Ability Ops can provide monday.com licensing with an engagement. Ask about it on your discovery call.
How do I know if Ability Ops is the right partner?
If your team works in healthcare, government, or a regulated industry, or your implementation involves HIPAA, EHR integrations, or complex multi-system workflows, that is the work we do. Book a discovery call and we will tell you plainly whether we are the right fit.
See what we would build for your team.
A free 30-minute call. You leave with a clear picture of the system, a general timeline, and the cost.
Schedule a consultation
47 East All Saints Street, Frederick MD 21701
877-224-5480 · info@abilityops.com
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