Our Certifications
At Ability Ops, we help teams get the most out of monday.com. We provide licensing, onboarding, implementation, and workflow translation for new accounts—making it easy to get started with confidence. For existing users, we offer consulting, training, and custom development to optimize workflows and ensure monday.com is working for your team, not the other way around.
With deep experience in healthcare, government, and other regulated industries, we understand the importance of compliance, clarity, and efficiency. Our clients count on us for award-winning solutions and top-rated service that’s tailored, reliable, and designed to grow with their organization.
Our process is backed by hands-on support and a commitment to getting the details right. Whether you’re looking to streamline operations, improve visibility across teams, or replace outdated systems, Ability Ops is here to help. Our goal is to help mission-driven teams save time, stay organized, and focus on what matters most -without getting lost in messy workflows or disconnected tools.
Tyler Manee is the president and driving force behind Ability Ops, a monday.com Platinum Partner dedicated to helping teams in healthcare, government, and other regulated industries build scalable, compliant systems that work. With a background in healthcare operations and a master’s degree in Prosthetics & Orthotics from Georgia Tech, Tyler blends clinical precision with systems thinking to deliver workflow solutions that reduce friction and boost team performance.
Under Tyler’s leadership, Ability Ops has grown into a trusted implementation partner for clients seeking structure, visibility, and long-term success on monday.com. He’s the architect behind the company’s award-winning Healthcare Intake CRM, and a frequent speaker on workflow automation and cross-functional collaboration.
Tyler is passionate about helping mission-driven teams streamline complex processes, eliminate bottlenecks, and focus on what matters most.
Shawn joined Ability Ops in 2024 as an Implementation Specialist, bringing hands‑on support and operational insight to client projects. Tasked with designing and configuring monday.com environments, Shawn ensures seamless onboarding and guides teams toward widespread adoption and improved performance. With a focus on mitigation of friction, Shawn empowers healthcare, government, and mission-driven teams to unlock the full potential of monday.com through tailored workflows and user‑centric training. Shawn’s contributions have supported Ability Ops’ recognition as MVPartner Overall and SMB by monday.com.
Brandon joined the Ability Ops team in 2025 as an Implementation Specialist, helping healthcare, government, and mission-driven organizations adopt monday.com and other collaboration tools. Brandon works directly with clients to design custom workflows, lead system configuration and automation, and deliver user training that accelerates adoption and maximizes return. As part of Ability Ops’ 2025 growth initiative, Brandon plays a key role in scaling our implementation capabilities to support our Platinum Partner status with monday.com.
Andy Lopez brings a rare blend of business analysis and systems design to his role as Implementation Specialist at Ability Ops. With deep expertise in monday.com, SQL, and REST APIs, Andy specializes in simplifying complex processes and bridging the gap between technical systems and real-world business needs.
Prior to joining Ability Ops, Andy led design and automation initiatives across industries, helping teams streamline operations and unlock scalable, sustainable growth. He’s known for building intuitive workflows, creating clean data structures, and delivering solutions that just work.
At Ability Ops, Andy helps mission-driven teams implement smarter systems that boost efficiency, reduce friction, and support long-term success on monday.com and beyond.
Katy Carper brings a unique blend of clinical insight and operational expertise to her role as Implementation Specialist at Ability Ops. As a licensed physical therapist with years of experience in both patient care and leadership, Katy understands firsthand the complex challenges healthcare teams face—and how the right systems can make a difference.
In addition to her healthcare background, Katy has worked in e-commerce and manufacturing environments, where she developed a sharp eye for process improvement and systems design. She excels at translating operational pain points into smart, scalable workflows that actually work for the people using them.
At Ability Ops, Katy helps clients—especially in healthcare—build solutions on monday.com that are intuitive, compliant, and designed for impact.
Michelle brings firsthand experience from her time at monday.com to her role as Account Manager at Ability Ops. With deep platform knowledge and a proven ability to build meaningful client relationships, she helps organizations hit the ground running and get lasting value from their systems.
Known for her thoughtful approach and commitment to client success, Michelle plays a key role in guiding teams through onboarding, expansion, and long-term adoption. Her ability to align business needs with platform capabilities helps clients feel supported, confident, and empowered from day one.
Branden joined Ability Ops in 2025, bringing with him a unique blend of software and mechanical engineering expertise, paired with certified project management (PMP) experience. His technical background allows him to connect the dots across disciplines, ensuring that even the most complex projects stay clear, coordinated, and on course.
As a project manager, Branden is known for turning big ideas into structured, actionable plans and aligning teams to deliver efficient workflows and strong results. His ability to bridge communication between stakeholders makes him an essential part of the solutions we deliver.
Matthew McKenna joined Ability Ops after more than four years at monday.com, where he was part of the team before its IPO and helped shape the platform’s evolution into a robust, multi-product solution. With deep expertise in workflow design and platform strategy, Matt brings a rare insider’s perspective to every implementation.
As an Implementation Consultant, Matt partners with clients to build smart, scalable systems that solve real business problems. He’s known for translating complex needs into clean, effective workflows—and for helping teams unlock the full potential of monday.com with confidence and clarity.
In the wake of Hurricane Helene’s devastation across Asheville in 2024, Ability Ops proudly partnered with monday.com’s Emergency Response Team (ERT) to provide pro bono consulting to local organizations navigating the crisis. As first responders and nonprofits mobilized, we offered our services to small businesses who were severely impacted in order to help them restabilize operations. This work reflects our commitment to using digital infrastructure for real-world impact,especially when communities need it most.
In just 30 minutes, we’ll get to know your business, understand your goals, and identify the challenges in your current systems. Whether you’re using manual processes, outdated tools, or an underperforming monday.com setup, we’ll start mapping a tailored solution to streamline your workflows and improve team performance.
