FOIA Request Management Solution

public sector

FOIA Request Management

Streamline FOIA request handling by managing everything from intake and deadline tracking to automated workflows, compliance oversight, and reporting, all within monday.com.

Manage FOIA requests with confidence and clarity.

The FOIA Request Management Solution is purpose-built for teams handling Freedom of Information Act (FOIA) requests, including government agencies, legal departments, and compliance teams. Built on monday.com, it tracks, manages, and automates every stage of the FOIA lifecycle — from intake and deadline tracking to approvals, responses, and reporting. This solution reduces manual effort, improves compliance, and helps teams deliver timely, transparent responses that build public trust.

PUBLIC SECTOR Workflows

Built for Compliance. Powered by monday.com.

We designed a packaged and compliant, centralized FOIA request management systems that bring order to the chaos of public records intake, reviews, and responses. From tracking request sources to automating assignments, every workflow is purpose-built to reduce delays, ensure transparency, and boost team efficiency.

Choose the level of support you need, from configuration to integrations.

OUR VALUE

Let's discuss how our solution can help.

Our FOIA request management solution streamlines intake, automates workflow tracking, and delivers real-time insights — all within monday.com. Purpose-built for clarity, compliance, and control, it simplifies every step from submission to resolution. Connect with us for a walk-through demonstration.

What type of organizations is this designed for?

This solution is built for government agencies, legal departments, and compliance teams that process Freedom of Information Act (FOIA) or similar public records requests. It can be customized to support federal, state, and local workflows.

Can this help us stay compliant with FOIA deadlines?

Yes. The system includes built-in deadline tracking, reminders, and audit trails to help your team meet statutory requirements and avoid missed response windows.

Is the FOIA solution secure?

Absolutely. Built on monday.com’s secure infrastructure, the solution includes user permissions, access controls, and logging to support compliance with internal policies and federal data protection standards.

Can we customize intake and workflow?

Yes. The request intake form, workflow stages, and automation rules can all be tailored to match your team’s internal process, so nothing falls through the cracks.

What kind of support do we receive?

Ability Ops provides onboarding, user training, and ongoing optimization support. Whether you’re new to monday.com or enhancing an existing workspace, our team is here to ensure long-term success.

We make monday.com work for you.

As a certified monday.com Platinum and Delivery Partner, Ability Ops specializes in building advanced FOIA request management systems tailored to healthcare and public sector needs. From onboarding and training to automation and custom app development, we deliver full-service support to ensure your system works the way your team does. Whether you’re replacing legacy tools or scaling quickly, we design clean, compliant, and scalable workflows that streamline requests, approvals, and reporting — all within monday.com.

Are you ready to elevate your FOIA workflows?

At Ability Ops, we work with public sector and healthcare teams to design smart, scalable FOIA request management systems in monday.com — bringing structure, visibility, and momentum to every part of the process.

From intake to resolution, we help teams streamline workflows, reduce bottlenecks, and stay compliant — with full support from first build to long-term optimization.

Curious what this could look like for your FOIA team?

Book a free consultation call today.

public sector